Each courier has a number of different status updates that they can issue based on the information they receive from their drivers during their routes. Each Arkansas delivery service may have slightly different designations for the states they assign to shipments, but there is one that is pretty universal and that is “Caught in Transit.”
When you want to check the status of your shipment, you only have to use the means that your courier company has indicated is the best way to do so. This usually involves something simple like taking your reference number and calling a toll free number or logging into a website. Then, after entering your reference number, you will be given an update on the status of your shipment.
When this happens, you’ll usually only get the location of your package. This can be very specific now that GPS package tracking has become the accepted industry standard. However, there are still other notices that may be included in your package status. A common one of these is the unfortunate one stuck in transit status.
This simply means that something happened that caused the courier to label your package as no longer moving toward its destination. It is, at best, a very vague status, as it could mean that one of several different things has happened. A package could have been stuck in transit because it was stopped at a border crossing, in a car accident, because a blizzard stopped traffic, or anything else that would slow down the movement of the courier vehicle.
There are a few ways you can get more information about what really caused your shipment to stop moving. Sometimes a courier company will have a way to access a more detailed report online, where you can access any additional information if it exists. On the other hand, you may need to call the company directly.
Often this will be your best option, simply because it is likely that they have been in direct contact with the driver of the vehicle. Drivers will usually update the dispatch office with more information than could be provided in the computer system, which means you can get a clearer understanding of what happened to your product by contacting someone at that office. Hopefully they can tell you what happened and how long your shipment will be stuck.