A foray of the Wadia Group, GoAir is one of the most popular Low Cost Carriers (LCC) in India. It started operating in the year 2005 with its main hub at Chhatrapati Shivaji International Airport, located in Mumbai. Its fleet of 19 Airbus A320s serves 22 Indian cities. Destinations served by its flights include Port Blair, Guwahati, Chandigarh, Goa and Leh. The number of daily flights operated by the airline is 144. Its prestigious accolades include being recognized as Best Performing Airline by Airbus in 2011. In 2008, the Pacific Area Travel Writers Association named it Best National Airline for Excellence in Quality and Efficient Service.
Its dedicated customer service and variety of offerings have earned it a share of around 8 percent in the Indian aviation market. To make traveling with the airline a pleasant experience and to keep up with technological advances, GoAir’s web check-in feature was introduced. To find out how to take advantage of the facility and its advantages, read below.
Introduction
This Internet-based feature of the LCC allows passengers to check in without having to wait in long lines at airport counters. You can use the computer or laptop from your office, home or on the go and finish the process with just a few clicks. To make use of the facility, you must have confirmed flight tickets, booked through the airline’s website or a travel agency.
The Web Check-in Procedure
Passengers can complete this procedure online by logging into the check-in web page on the official LCC website. Here, some details like the PNR number on the ticket, the full name of the passenger, and the origin and destination of the flight will be requested. After completing these details, you can proceed to choose your preferred seat on the plane and obtain the electronic copy of the boarding pass.
Terms, Conditions and Limitations
The GoAir web check-in window remains open from 72 hours to two hours before the flight’s scheduled departure. This facility cannot be used for groups containing more than nine travelers. In the case of flying with checked baggage after completing the online process, it is recommended to show up at the airport counter at least 60 minutes before take-off. The ability to confirm travel plans to the airline via the Internet cannot be used by those who hold a standby ticket. Along with a printed copy of your electronic boarding pass, you’ll need an official government-issued photo ID for boarding and security checks. Unaccompanied minors, patients, those who will be flying with infants, and passengers with special needs such as wheelchairs cannot use this online service. People who have confirmed their presence on the flight through the Internet and do not have checked baggage, must arrive at the boarding gate at least 45 minutes before scheduled departure.
Advantages of using the web billing function
Online check-in is especially useful in cases where people may be traveling in urgent situations. It allows you to escape the hassle of going to the airport hours before the flight to do the paperwork at the counter. Also, the time you spend waiting for your turn to arrive is saved when you make use of this feature. An added benefit of this feature is that you can choose your favorite seat. If you have special requirements regarding your seat on the plane, it is possible to choose your preferred one online. For frequent travelers like businessmen, this facility is especially useful as the need to spend long hours at airports is eliminated.